In recent months, Imaginears Club’s popularity & growth has been moving at light speed. With that comes challenges. One of those challenges is dealing with attackers who, for some reason we have yet to understand, feel they need to spend tons of money to fail at bringing our servers down. Sure, we see temporary interruptions, but the attacks rarely last longer than 5 minutes. Still, it is a safety and security concern we must address.
We run a server dedicated to the MAGIC of Disney. That should only evoke positive, happy thoughts & actions. Our worries should be about filling food dispensers or running a show on time. I mean, what sort of person would take the time (and spend the tons of money it requires) to bother a bunch of children and families who just want to have fun? Sadly, they do and that is why we now have better tools to deal with them. Plus, we know who some of them are because they used their personal emails to create those accounts. (More on that another time.)
Here are a few of the new ways we are working harder to protect you and keep the MAGIC alive for everyone to enjoy:
Failed DDOS
- We now have ways to track down the individuals who are attacking our servers. Plus, we’re working even closer with law enforcement to make sure their actions can no longer have an effect. In fact, in the past 24 hours we have more data than we ever did before on who those attackers are. We also have individuals informing us, regularly, on some of the other servers attacking us. Expect more news on that, soon. (Last night, they flooded us in 1 hour with a 2GB attack. It failed. We stayed up. You can see that jump in the image to the right – Failed DDOS)
X4B in action
- We purchased top-tier level DDOS protection from a company called X4B. This is the same protection the very top servers have. Sending packets is the most common attack, so what it does is re-route that traffic elsewhere, keeping the Imaginears Club you know and love online longer with fewer issues! (See an example from last night to the right – X4B in action)
- Our website, mumble & servers are now hosted on their own individual boxes. This means each part of Imaginears Club is separate from the next. Before, all our servers went through the same route. Now, if they take one down, the others remain up and running without interruption!
Our new panel
- New tools to help our Managers and Cast Members monitor the servers. Our old servers were based in 4 different panels, making monitoring and running them difficult and cumbersome. Now, all our panels are located in the same place. Plus, they have a mobile device interface to offer even more flexibility. Our Cast Members can access this from anywhere. It shows users, memory, server status, versions…everything we need to make sure your favorite server is online. (An example of the new panel is on the right – Our new panel)
- Working directly with our host, MCProHosting and their technicians and managers, to provide around the clock protection. MCProHosting is the world’s leader in Minecraft server solutions. They host the very best, top servers in the world including our good friends at HyPixel. Thanks to our partnership with them, you can expect more improvements down the road!
Imaginears Club is dedicated to your protection. No other server offers our level of security and safety. From the anti-swear technology we developed in-house that keeps chat clean, to our over 100 Cast Member volunteers from all over the world keeping the servers monitored at all times, we pride ourselves in the level of protection we can offer. Now, we can add the many items above to our long list of ways we’re working hard to keep you secure and happy.
Our goal is to run the servers so you never have to see or hear about these things again. Just like the real security at Walt Disney World Resort, we want the safety of our Guests to be out-of-sight and out-of-mind. You should be more worried about how many rides you can go on and how many shows you can see in a day, right?
We are fully informed as to who our biggest attackers are. We know many of them used to come to Imaginears Club. Some of them even went on to run their own servers. That is why we started the PARTNER PROGRAM. It lets you know who is safe and who is trusted in the community. Plus, we have always had a policy of non-interference with any non-partnered server. We never tweet about, bother, go on, troll or in any way pay attention to our competitors. All Cast Members agree to a level of respect, honor & honesty when they are hired. We ask them never to interact with non-partnered servers on their personal accounts so that we can avoid drama & issues. This policy has been in place since we started and will continue into the future.
We believe in transparency & honesty with our Guests. You are our most important reason for doing this. Everything we do is with you in mind. Your enjoyment, happiness and safety are our top priorities. We want you to visit our parks and have the best time, free from worry or concerns. That’s the way Walt Disney wanted it for his parks.
We hope you have a MAGICAL time and enjoy yourselves, even more, knowing how much we do behind the scenes to protect and serve you.
Sincerely,
David Wasman
Owner/Founder of imaginears
